IIFT International Business and Management Review Journal

Assessing the Role of Cultural Intelligence and Perceived Organisational Support in Facilitating Indian Expatriates’ Adjustment and Job Satisfaction

Chhaya Mani Tripathi¹ and Tripti Singh²

First Published 24 Jul 2023. https://doi.org/10.1177/jiift.221145231

Article Information

Volume 1, Issue 1 June 2023

Corresponding Author:

Chhaya Mani Tripathi, Independent Researcher, New Delhi, India.
Email: ctripathi@mnnit.ac.in

¹Independent Researcher, New Delhi, India
²School of Management Studies, Motilal Nehru National Institute of Technology Allahabad, Prayagraj, Uttar Pradesh, India

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.

Abstract

Indian expatriates form a significant portion of western countries’ total immigrant population. This study aims to empirically examine the significance of cultural intelligence (CQ) and perceived organisational support (POS) in facilitating Indian expatriates’ cultural adjustment and job satisfaction. We use data from 220 Indian expatriates working in 30 different foreign subsidiaries to examine the proposed hypotheses. First, we validated the collected data using confirmatory factor analysis (CFA). We then tested the hypothesised relationships through structural equation modelling (SEM). Results indicate that CQ and POS were positively and significantly associated with Indian expatriates’ cultural adjustment and job satisfaction. We also found support for indirect effects where adjustment partially mediated the relationship between the predictors—CQ and POS and the criterion, that is, job satisfaction. Finally, we discuss the theoretical and practical implications of study findings and also suggest directions for future research.

Keywords

Perceived organisational support, cultural intelligence, expatriate adjustment, job satisfaction, Indian expatriates

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